Saturday 28 January 2006 @ 7:42 pm
In the past week, two people have asked me to help them draft complaint letters, one to an airline, the other to an investment advisor. In fact, I am often asked to assist people with writing their complaint letters.
Personally, I enjoy writing complaint letters because, if one is done properly, nine times out of ten it will receive a favorable response. So there is usually a reward involved. You might not always get everything you’re looking for, but it’s rare that a well-crafted complaint letter won’t get you some serious action.
Click on the “read more” link and you’ll find a revised and updated version of an article I wrote a couple of years ago that will tell you exactly how to approach and write a complaint letter:
